Privacy Policy
Effective Date: February 15, 2025
1. Information We Collect
LuckyStarLotto collects information you provide directly to us, such as when you create an account, make a purchase, or contact our support team. This may include:
- Personal identification information (name, email address, phone number)
- Payment information and transaction history
- Account credentials and preferences
- Communication records with our support team
- Device information and usage analytics
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our lottery services
- To process transactions and manage your account
- To communicate with you about your account and services
- To improve our website and user experience
- To comply with legal obligations and regulations
- To prevent fraud and ensure security
3. Information Sharing and Disclosure
LuckyStarLotto does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
- Incident response and breach notification procedures
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request data portability
- Lodge a complaint with supervisory authorities
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website and updating the effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: 1300 987 654
- Address: LuckyStarLotto Pty Ltd, Privacy Officer, Sydney, Australia